For faster service, residents are encouraged to request repairs online using our tenant portal. This is the same portal used to make online payments.
Login here.
Emergency Repairs
If you have an emergency, as defined in your lease and outlined below, do not email us but call us.
- Broken locks, window locks or a broken garage door and/or automatic garage door opener.
- Major water leaks, including broken pipes or seriously clogged drains that could flood the premises.
- No heat (if provided).
- No air conditioning ONLY provided the LESSEE has PRE-REGISTERED a physicians letter stating a legal occupant of the premises has a medical condition which can be aggravated by excess heat.
- Gas leaks.
- Electrical shorts or sparking.
- Any other condition which the LESSEE may deem life-threatening or pose a threat of harm to the premises.
Emergency Repairs: 866-987-0941.
